Returns & Exchanges
At Gully Labs, we stand by the quality of our craftsmanship and offer a seamless 14-day return and exchange policy for all unworn apparel and footwear. If your fit isn't perfect, we are committed to making it right with hassle-free processing.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Check & Refund
Once our workshop receives and inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing